Privacy Policy

This Privacy Policy sets out how we will use, manage and protect your personal information in accordance with the Australian Privacy (Private Sector) Amendment Act 2000.

Unless stated by you to the contrary, you acknowledge and consent to the use or disclosure of your personal information including your name, address, email address and other information you provide to us, in circumstances that are:

  • Set out in this Privacy Policy
  • Clearly explained to you at the time when the information is collected from you
  • Permitted under the Australian privacy legislation

Collection of information

We may collect personal information from you including your name, address, telephone number, and email address, when you apply for employment with us, visit our website, enter into a promotion, participate in a loyalty program or survey, subscribe to our mailing list or make an application for a trade account or make a product enquiry.

Use of your information

Personal information that you submit to us may be used by us for reasonable business purposes, in that we may store and process that information to better understand your needs and how we can improve our products and services. Your personal information may be used for the following purposes:

  • Internal employee purposes
  • Trade promotion purposes
  • Billing purposes
  • Purposes related to promotion, marketing and operations
  • Electronic communications

For any of the above purposes we may contact you by electronic or other means.

Disclosure to third parties

From time to time your information may need to be disclosed to external parties:

  • To provide the service you have requested;
  • To meet the purpose for which it was submitted;
  • If we have informed you of a particular third party to whom it will be disclosed, at the time of collection;
  • If we have your consent to share the information; or
  • If we are required or authorised by law to disclose the information.

Please advise us of any restrictions you wish to place on how your information is used and disclosed.

Accuracy, access, and security

We will take reasonable steps to ensure that the personal information we collect is accurate, complete and up-to-date.

You can access and request correction of any personal information concerning you at any time. You may also request that we delete your personal information at any time.

We will take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.

Sensitive information

We will not collect use or disclose sensitive information (such as information about racial or ethnic origins or political or religious beliefs) except with your specific consent or in the circumstances permitted in the Australian Privacy legislation.

Privacy and our website

Each time you visit our website at Sunny Queen our server may collect some anonymous information, known as click-stream data, including the type of browser and system you are using; the address of the site you have come from and move to after your visit; the date and time of your visit; and your server’s IP address.

We may collect this information for statistical purposes to find out how the Site is used and navigated, including the number of hits, the frequency and duration of visits or most popular session times. We may use this information to evaluate and improve our website performance.