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The health, safety and welfare of our free range hens always comes first at Sunny Queen. They may sometimes need to be temporarily housed to help protect their health and welfare, for example during housing orders, biosecurity events or periods of elevated avian influenza risk. Temporary housing means the free range hens may be kept inside barns for a period of time when required, for their protection.

Yes. Every decision we make puts the health and wellbeing of the free range hens first. They continue to have plenty of room and can roam freely inside barns while receiving the same high standard of care from farmers and animal care teams every day. The  hens continue to have access to fresh feed and clean water, comfortable nesting areas, perches, daily health and welfare monitoring and veterinary support.

No. None of the hens that lay Sunny Queen eggs have been affected by bird flu. Temporary housing is a precautionary measure intended to help keep them protected.

The sticker is there to keep you informed. As a precaution while the current H5N1 (bird flu) risk remains, some free range hens are being temporarily housed indoors to help protect their health and wellbeing.

We will be providing clear information to help you understand when eggs may have come from hens that were temporarily housed inside barns, including on-pack communication such as a clearly visible sticker, as well as updates on our website and social media channels.

No. There is no impact on the quality of our eggs.

No. There is no impact on production levels or customer supply. We keep our suppliers updated as part of our everyday business, and we’ll continue to do this during this temporary period.

Our commitment to free range farming remains unchanged. Temporary housing of the free range hens inside barns is a short-term welfare measure and supports strong health and hygiene measures during this period of heightened risk to flocks. We continue to assess this position every day and, as soon as the advice indicates hens can return to ranging safely, they will do so.

No. Free range hens may be housed temporarily when required to protect their health and welfare, and they will return to ranging when it is safe.

We're monitoring the situation closely and following advice from relevant government and industry authorities as well as Chief Veterinary Officers. As soon as it's safe and appropriate for the hens to return to the range, they'll be back outside.

Every farm across Australia is different. Based on advice from industry experts, veterinarians and relevant authorities, we have decided that temporarily housing some hens is the best way to protect their health and wellbeing at this time.

The ACCC is Australia’s regulator for consumer product compliance. The ACCC has published guidance recognising that producers that may be required to temporarily house hens can continue using free range representations for up to 90 days while the housing of hens occurs. This practical approach recognises that temporary housing is a welfare and health measure for hens. The egg industry is continuing to work with the ACCC as the avian influenza issue evolves.

Chooktracker® is currently offline while we redevelop and improve the platform. We're working on new ways to provide greater visibility into the farms and how the hens are cared for. We'll share updates as redevelopment progresses.

We're currently redeveloping and improving the Chooktracker® experience. While we don't have a launch date to share yet, we're working on delivering an improved platform and will provide updates as development progresses.